// Process

One process,
every project size.

We look at the workflow before we look at a catalog, test the recommendation in your own environment before you commit budget, then stage, configure, and install on site so devices arrive ready to work.

What an undefined process looks like

Facilities scaling up data collection often don't know what to expect from a vendor engagement — is it a sales call, a site visit, a pilot? The lack of a defined process is itself a risk signal.

Uncertainty about scope, timeline, or what happens if the first recommendation doesn't work

No trial period before a large capital commitment

Devices arriving unconfigured, pushing setup work onto your team

// The six steps

Every project, every time

Assess
01

Understand the problem & current workflow

We go on-site, observe how things actually run today, and map the reality of the floor — not the org chart version of it. Every engagement starts with a workflow assessment.

Define
02

Consult & define the solution concept

Working alongside the client, we shape the concept: the workstation, scanning, tracking, and software setup that fits their operation and delivers measurable value.

Spec
03

Determine technology, equipment & tools

From devices to mounting to licensing, we specify the right hardware and software for the job and ensure everything interfaces with existing systems.

Pilot
04

Pilot & proof of concept

A contained pilot with a limited set of users validates the process in real conditions, gathers feedback, and confirms the expected benefits materialize before budget is committed.

Deploy
05

Refine, roadmap & full rollout

Pilot results drive the plan for going all-in. We build the business case, finalize the hardware and software mix, then deliver a complete proposal and move to production.

Support
06

Ongoing support & ticket submission

Once you're live, your team can submit tickets directly for hardware and software needs — repair requests, replacement parts, software issues, and configuration changes handled without starting from scratch.

The same six-step process scales from a single department to a coordinated multi-site rollout across North America — and support continues after the project closes.

Ready to start the process?

The first step is a workflow assessment — no catalog, no quote, just a clear picture of what's actually going wrong and what would fix it.